Course image Follow and Observe
Course start date: 29 November 2024
Discover what your customers really want by observing their behaviours and needs in real-world settings. Gain insights that drive better business decisions.


Course image Rapid Prototyping
Course start date: 29 November 2024
Bring your ideas to life fast! Learn to visualise and test product concepts to ensure a perfect fit for your market.



Course image Product Features Analysis
Course start date: 29 November 2024
Turn product features into customer benefits! Evaluate, prioritise, and refine your offerings for maximum impact.



Course image Customer Experience Journey
Course start date: 29 November 2024
Transform the way you connect with customers by mapping their journey and creating unforgettable experiences at every touchpoint.


Course image Customer Analysis
Course start date: 29 November 2024
Get to know your customers like never before. Learn to segment, understand, and tailor your offerings to their unique needs.


Course image Market Analysis
Course start date: 29 November 2024
Unlock the secrets of your market! Identify your ideal customers, analyse competitors, and position your business for success.


Course image Business Model Development
Course start date: 29 November 2024
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Course end date: 2 December 2025
Discover how to design a winning business model using the Business Model Canvas. Learn to structure and grow your business with clarity and confidence.